Help Center

Vendors can register through the MyVendor onboarding flow by sharing their business details, contact information, business category, and any verification information requested by our team.

After submission, our team reviews the application and contacts the vendor for verification. Once approved, the vendor can start setting up products, services, subscriptions, and customer records.

To request deletion of your account or personal data, contact us at [email protected] with the subject “Data Deletion Request”. Include your registered mobile number, business name, and a short reason for the request.

We may verify your identity before processing deletion requests for security reasons. Once confirmed, we aim to complete eligible requests within 10 business days.

Vendors can create service requests from their dashboard where supported, or customers can contact the vendor directly through the available MyVendor channels. For urgent requests, vendors should communicate directly with the customer and update their records accordingly.

MyVendor may support payment recording and payment-related workflows depending on the feature available to your account. Unless an integrated payment option is enabled, vendors and customers should agree on payment methods outside the platform.

Vendors should maintain their own business records and backups. If an export option is not available in your dashboard, contact support and our team will share the available options for your account.

If you encounter fraud, abuse, or a dispute involving a vendor or customer, contact us at [email protected]. Include relevant details, screenshots, order references, and contact information where possible.

Use the “Forgot password” option on the login page to reset your password. If you suspect unauthorized access, change your password immediately and contact support so our team can review the account.

Yes. MyVendor includes subscription and recurring-order workflows for supported business types. Vendors can track recurring orders, schedules, customer details, and delivery statuses from the vendor system.